We want you to be completely satisfied with your purchase of women’s yoga apparel. This policy outlines our return, refund, and exchange procedures.
1. Return Information
- Wrong Item Received: If you receive an incorrect item (wrong size, color, or style), please contact us within 7 days of delivery. We will arrange a free return and send you the correct item at no extra cost, or issue a full refund per your request.
- Change of Mind: If you change your mind about your purchase, you may return unworn, unwashed, and undamaged items in their original packaging within 30 days of delivery for a full refund (excluding original shipping costs). Return shipping fees are the responsibility of the customer.
2. Refund Information
- Lost Package: If your package is lost in transit, we will either issue a full refund or resend your order at no additional cost to you.
- Damaged Product: If you receive a damaged or defective yoga apparel item, please contact us within 7 days with photos of the damage. We will issue a full refund, send a replacement, or offer a partial refund, at your choice.
3. Exchange Information
- Product Exchange Request: If you wish to exchange your purchased item for a different size, color, or style, please contact us within 30 days of delivery. Items must be unworn, unwashed, and in original condition. The customer is responsible for return shipping costs, and we will ship the new item to you promptly.